Hi there,
Thanks for reaching out and sharing this concern with us! I am so sorry to hear about this lid concern. If this product issue falls under our warranty, pleaseย submit a warranty claim and I can get the review process started for you right away. If your Swig Life product falls outside of our noted warranty let us know, and I'll see what else we can do to help!
https://www.swiglife.com/pages/swig-warranty
Please feel free to email us at hello@swiglife.com if there is anything else we may be able to assist you with.
Best,
The Swig Life Team